Technical Support

FAQ

Let’s keep it simple. Here you will find answers to our most frequently asked questions.

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Contact us

Simple Mobile is committed to providing our customers the best customer service. Get our Contact Information and hours of operation.

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Service area map

Simple Mobile has nationwide coverage. Click on the coverage map to check the coverage in your area.

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Last day of service

View your available minutes, text messages and/or multimedia messages, data usage, and Service days.

Check balance

Programming Guide

Programming a phone for internet and MMS doesn't have to be difficult.

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Manuals & tutorials

Take advantage of your Simple Mobile phone’s features. Find out everything about your phone.

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Wi-Fi Calling

Enjoy this feature that allows you to make and receive calls and send and receive messages over Wi-Fi.

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Unlocking policy

Get all the details of our unlocking policies and procedures.

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