Find answers to common SIMPLE Mobile questions below.
Firstly, check if your phone is configured to send incoming calls from some or all numbers directly to Voicemail. This is a setting change you will need to make on the phone itself.
If that is not the problem, try doing a manual network selection on your phone to a network other than SIMPLE Mobile. That selection should fail; and then try selecting SIMPLE Mobile again. If after switching back to SIMPLE Mobile your calls are still going to Voicemail, please contact Customer Support at 877.878.7908
Voicemail Instructions for Domestic & International:
Option 1: Calling voicemail from your mobile phone
To call voicemail from your mobile phone, perform the following steps:
Option 2: Calling voicemail from a landline
NOTE: You will be billed applicable long distance fees from the landline carriers in the area you are located. SIMPLE Mobile will not credit these landline charges.
To call voicemail from a landline, perform the following steps:
NOTE: If your handset is powered on and/or you are registered on another mobile company's network, please be aware that call delivery fees will apply. To avoid these fees, power off your handset before calling your mobile number from a landline. Even then, it may take up to an hour for the mobile company to drop your registration.
Option 3: Calling voicemail from a landline by dialing 1-805-MESSAGE
NOTE: You will be required to type your mobile number. To call voicemail from a landline by dialing 1-805-MESSAGE, perform the following steps: