Web Content Viewer (JSR 286)

Troubleshooting - Data

My data isn't working, what's wrong?

If you're data has abruptly stopped working, you may need to ReUp your account. Visit My Account. If your data has never worked, you'll just need to program your device by clicking here.

I paid my bill but the Internet is still not working, what's going on?

Sometimes the phone has to re-register with the network if you have paid your account after a suspension. If your Internet is not working after you've paid your bill you will need to restart your device in order for it to re-register to the network. If the problem persists, please call Customer Support at 877.878.7908.