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General Information - Coverage Area

Where does SIMPLE Mobile have coverage?

More places than you probably realize. SIMPLE Mobile offers service from coast to coast with no roaming or long distance charges. See our coverage map.

My phone specs say 1700Mhz 4G LTE. Will I get 4G speeds with your service?

No. 4G LTE is incompatible with our 4G HSPA+ network, even though it is on the same 1700Mhz frequency.

Where does SIMPLE Mobile offer 3G coverage?

We currently offer 3G coverage in most major U.S. cities, and we're continually expanding our coverage.

How do I access the 3G network?

To access the 3G network, you'll need a SIMPLE Mobile compatible 3G phone or device. If you have a 3G compatible phone, and you are in an area with 3G coverage, you will automatically connect to the 3G network. You will notice a 3G indicator on your phone's screen.

What happens to my 3G call if I leave the 3G area?

Since SIMPLE Mobile's 3G phones operate on both the 2G and the 3G networks, you won't notice a thing. Your calls simply transfer seamlessly from network to network while you travel.

What will I notice when on a 3G network?

Using one of today's 3G-capable devices in an area with 3G coverage, you'll notice faster Web browsing and content downloads. Web browsing speeds using a 3G phone on the 3G network will typically range from 128 to 300 Kilobytes per second.

What activities work best on a 3G network?

If you plan to access the Internet extensively on your phone, 3G is a great choice for you. 3G is best for viewing websites, uploading files, (photos, attachments, presentations) sharing websites, and downloading files from an e-mail or a website.

What if 3G isn't available in my area yet?

Our network offers moderate-speed data service, and many of the applications on our 3G phones will work well on 2G or 3G, including: E-mail, instant messaging, and texting; downloading ringtones, wallpaper, and light data files; as well as sending photographs via e-mail or picture messaging.

What will I notice when on a 4G network?

SIMPLE Mobile users have seen average download speeds approaching 10Mbps with peak speeds of 21Mbps.

What activities work best on a 4G network?

A 4G network can be up to 10 times faster than 3G allowing you to browse the web, download songs, and stream video more quickly.

What if 4G isn't available in my area yet?

SIMPLE Mobile offers the widest 4G coverage area of any national prepaid wireless provider. We are working to introduce those speeds to our customers across the country while continuing to expand our HSPA+ (Evolved High-Speed Packet Access.)

Where does SIMPLE Mobile offer 4G coverage?

SIMPLE Mobile offers 4G HSPA+ to more than 2,000 locations and is growing. For a list of locations, please visit our 4G page.

Why is 4G not available in my area yet?

SIMPLE Mobile offers the widest 4G coverage area of any national prepaid wireless provider. We are working to introduce those speeds to our customers across the country while continuing to expand our HSPA+

Will my Wireless Broadband service work overseas?

SIMPLE Mobile does not provide roaming service so you will not be able to use your data services overseas.

Why do I want 4G LTE from SIMPLE Mobile?

A 4G LTE plan from SIMPLE Mobile gives you more high-speed data compared to most competitors. 4G LTE means you can upload photos in a flash, game with more power and social media apps even faster. Even if you don’t live in a 4G LTE select area, you can enjoy 4G LTE speeds should you travel to any of SIMPLE Mobile’s 4G LTE coverage areas.

How fast is 4G LTE on SIMPLE Mobile?

SIMPLE Mobile operates on America’s fastest 3G, 4G (HSPA+), and 4G LTE networks. 4G LTE brings you an incredibly fast experience on your 4G LTE device. Download apps, watch movies, stream music—everything you love to do happens faster with our growing 4G LTE network.

What if I'm using my LTE device in a market where LTE is not available?

SIMPLE Mobile offers 4G (HSPA+), which is close to LTE speed. You can expect to experience stronger signals, fewer dropped calls and more with expanded 4G service. Plus, should you travel to any of SIMPLE Mobile’s 4G LTE coverage areas, you can enjoy 4G LTE speeds.

How do I find out when 4G LTE will be available in my area?

SIMPLE Mobile’s 4G LTE coverage is available in selected cities and more coming soon! Check back to this page for future updates on the latest 4G LTE coverage areas.

What does it mean for most customers with a 4G-LTE-capable device?

When in a SIMPLE Mobile 4G LTE coverage area, SIMPLE Mobile’s 4G LTE service allows customers with these next-generation devices to power blazing-fast data speeds so there will be less waiting, better browsing and faster streaming.

How will I know if my city has 4G LTE coverage on SIMPLE Mobile network?

You can visit the coverage page for the most up-to-date information about 4G LTE.